Returns & Exchanges

At Engage Pickleball, we stand behind the quality of our high-performance gear and offer a 30-day satisfaction guarantee to ensure you have the right equipment for your game. If you are not completely satisfied with your purchase, you may return or exchange your items in their original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your paddle or gear in its original packaging, ensuring all protective covers and tags are included to qualify for a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the exterior of your package, then drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return for play-wear, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing